HEB Federal Credit Union

NetBranch Enrollment

Enrolling in NetBranch is easy - here's how:

  • In the User ID box, enter your HEBFCU member number.
  • In the Password box, enter your ABBY PIN if you have used one; if not, enter the last four digits of your Social Security number and select the login button.

If you need assistance, please contact us at 210.938.7850.

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New Requirements Coming for Mobile Deposits

Changes Effective July 1st

 

If you’ve discovered the convenience of making your deposits by snapping a picture of a check and using our mobile app, be aware that new federal regulations are coming that require you to change the way you endorse your checks.

The next time you make a mobile deposit, endorse your check as follows:

For HEBFCU Mobile Deposit Only

123456 - 2

Your Signature

 

The check you deposit may have a preprinted box to check for a mobile deposit, and it’s a good idea to check it, too. Just remember that your endorsement must include:

  • credit union name
  • mobile deposit description
  • your member/account number  
  • your signature

Without this information, we will not be able to process your deposit.

Many Members have found that including "For HEBFCU Mobile Deposit Only" in the endorsement very beneficial. It's a helpful reminder to the depositor, as well as joints on an account, that the check has already been deposited.

This description has saved Members the inconvenience and embarrassment of depositing a check a second time with a teller after it has already been deposited electronically.

The new federal regulations become effective July 1, 2018. If we receive a mobile deposit without all the required information after the effective date, your deposit will be rejected.

Until the effective date, we will monitor mobile deposits and will contact you if a deposit comes through with an incomplete endorsement. If you have any questions, please give us a call at 210.938.7850.

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