HEB Federal Credit Union

NetBranch Enrollment

Enrolling in NetBranch is easy - here's how:

  • In the User ID box, enter your HEBFCU member number.
  • In the Password box, enter your ABBY PIN if you have used one; if not, enter the last four digits of your Social Security number and select the login button.

If you need assistance, please contact us at 210.938.7850.



Contact Us

When you need to contact H-E-B Federal Credit Union, please select one of the options below.

Routing Number


To contact us by email:

To ensure the confidentiality of private information that H-E-B Federal Credit Union sends you via email and comply with financial regulations, we utilize an encryption service through Cisco Registered Envelope Services. This easy-to-use email protection makes it seamless for you to receive, read, reply and compose encrypted email with the credit union.

Send us a secure email without attachment. Your name and address are required to send an e-mail message.

To send us a secure attachment:

To contact us by phone:

Main Office 210.938.7850
Fax 210.938.7869
Lost or stolen CheckMate Debit Card or ATM Card 210.938.7850
Press "1"
Set or reset a PIN on CheckMate Debit Card or ATM Card 1.800.992.3808
Lost or stolen MasterCard Credit Card 210.938.7850
Press "8"
1.800.442.4757 and press "4"

To reach us through the U.S. Postal Service:

H-E-B Federal Credit Union
P.O. Box 18387
San Antonio, TX 78218

Branch Locations and Hours

Financial Service Center

P.O. Box 18387
San Antonio, TX 78218
Hours: 24-Hour Service by Phone
Phone: 210.938.7850
Fax: 210.938.7869

New San Antonio Address

4630 N. Loop 1604 W., Suite 101
San Antonio, TX 78249
Hours: M - F 9:00 a.m. - 5:00 p.m.
Night Deposit dropbox is located on the east side of the Lockhill Crossing Building
When you face the H-E-B Federal Credit Union sign at the front entrance, the Night Deposit will be on the left-hand side of the building

Blanco Rd. location closed May, 2016



800 E. Jackson Ave.
McAllen, TX 78501
Hours: M - F 9:00 a.m. - 5:00 p.m.
Drive-up: M - F 9:00 a.m. - 6:00 p.m.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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