HEB Federal Credit Union

NetBranch Enrollment

Enrolling in NetBranch is easy - here's how:

  • In the User ID box, enter your HEBFCU member number.
  • In the Password box, enter your ABBY PIN if you have used one; if not, enter the last four digits of your Social Security number and select the login button.

If you need assistance, please contact us at 210.938.7850.

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Services

Services

CheckMate Debit Card

With CheckMate from HEBFCU, your checking account is more convenient than ever before. Using CheckMate is faster than writing a check, and more secure than carrying cash. It makes shopping fast, easy and convenient. When you shop with CheckMate, your purchases are automatically deducted from your checking account and conveniently detailed on your monthly statement.

You can use CheckMate at millions of merchants worldwide where MasterCard is accepted. If you plan to use your CheckMate card while traveling out-of-state or out of the country, contact HEBFCU in advance at 210.938.7850 so that we can remove any release the restrictions on your CheckMate debit card. As a protective measure for our Members, transactions may be blocked if they appear to be suspicious. This includes use of your card in places that are not ordinary for you, such as in other parts of the country or overseas.

Best of all, CheckMate is free and there's no annual fee. Request your CheckMate debit card for your checking account* today.

To activate and set a PIN on a new or renewed card, or to change the PIN on an existing card, call 800.992.3808.

*Some restrictions apply.

ATM Card

Anytime, anywhere you need cash, you have easy access to your accounts with an HEBFCU ATM card. Best of all, withdrawals are free at hundreds of ATMs in H-E-B stores, most Frost financial centers and other locations. In the H-E-B stores, check for the H-E-B logo on the front bottom panel of the ATM and for the HEBFCU logo on the screen. In addition to withdrawals, you can also transfer funds between your primary checking and savings accounts at the ATM. Find a convenient location with the ATM Locator.

The Fee Schedule displays applicable charges for inquiries at all ATMs and withdrawals at ATMs not included in the fee-free network. Additional fees may be assessed by the ATM owner.

To apply for an ATM card, call our Financial Service Center representatives at 210.938.7850 or visit your branch.

To activate and set a PIN on a new or renewed card, or to change the PIN on an existing card, call 800.992.3808.

Night Deposit

Members of H-E-B Federal Credit Union aren't limited to banking hours when it comes to making deposits. If you are close to one of our branches, you can use the Night Deposit drop box after hours, on weekends and holidays.

When you're pressed for time, take advantage of this around-the-clock convenience when making deposits to your accounts.

Overdraft Protection

At HEBFCU, it is important to us to provide added value to the products and services we offer. That's why we make Overdraft Protection available on all of our Checking Accounts.

Plus, you can choose from two methods to protect your account. The first choice is to have funds transferred from another deposit account at the Credit Union. With your pre-authorization, we can transfer available funds in $25 increments to protect your checking account.

Once you arrange for Overdraft Protection, chances are you'll never experience the inconvenience or expense of a returned check. And Overdraft Protection is extremely affordable; see the Fee Schedule for applicable charges.

The second choice is to use a Line of Credit to prevent overdrafts. Once approved, funds are transferred in $25 increments - up to your available limit - to protect your account.

If you don't have a Line of Credit, you can apply online, call our Financial Service Center representatives at 210.938.7850 or visit your branch for assistance. Convenience and peace of mind about the checks you write make Overdraft Protection a valuable addition to your account.

Direct Deposit

Never stand in line or wait in the drive-thru to deposit your Social Security check or paycheck, and don't pay a fee to cash it. Direct Deposit is quick, safe and guarantees your paycheck is in your account on time, every time. Visit your branch or call the Financial Service Center representatives at 210.938.7850 to arrange for direct deposit.

Wire Transfers

When money must be sent and received at a specific time and place, use HEBFCU's Wire Transfer service. We can send funds to financial institutions nationwide. See the Fee Schedule for applicable charges on domestic wires.

We must receive your instructions before 3:30 p.m. for your transaction to be completed that day. Please remember to allow time for verification of funds and processing to ensure your funds arrive on time.

Call 210.938.7850 or visit your branch to send a wire.

 

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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