New Requirements for Mobile Deposits
Regulatory Changes are Now in Effect
If you’ve discovered the convenience of making your deposits by snapping a picture of a check and using our mobile app, be aware of new federal regulations that may require you to change the way you endorse your checks.
The next time you make a mobile deposit, endorse your check as follows:
For HEBFCU Mobile Deposit Only
The check you deposit may have a preprinted box in the endorsement section on the back to use with mobile deposits, and it’s a good idea to check it, too. Just remember that your endorsement must include:
- the credit union name
- mobile deposit description
- your member/account number
- your signature
Without this information, we will not be able to process your deposit.
Many Members have found that including "For HEBFCU Mobile Deposit Only" in the endorsement very beneficial. It's a helpful reminder to the depositor, as well as joints on an account, that the check has already been deposited.
This description has saved Members the inconvenience and embarrassment of depositing a check a second time with a teller after it has already been deposited electronically.
The new federal regulations became effective July 1, 2018. If we receive a mobile deposit without the required endorsement information, the deposit will be rejected.
More helpful tips for mobile deposits:
- Write the date of the deposit on the check.
- Verify that the funds have been deposited to your account. Store the check in a safe place for 30 - 60 days and then destroy it.
- Check for a strong cell phone signal before transmitting.
If you have questions, please give us a call at 210.938.7850