Lost or Stolen Debit, ATM and Credit Cards

To report a lost or stolen CheckMate Debit Card or ATM Card:

  • Call 210.938.7850
  • Press "1" for Debit and ATM cards and then press "3"

To report a lost or stolen Mastercard Credit Card:

  • Call 210.938.7850
  • Press "8"
  • Or
  • Call 1.800.599.7889

To report fraud on a Mastercard Credit Card:

  • Call 210.938.7850
  • Press "8"
  • Or
  • Call 1.800.369.4887