Lost or Stolen Debit, ATM and Credit Cards

To report a lost or stolen CheckMate Debit Card (MasterCard) or ATM Card:

  • Call 210.938.7850
  • Press "1" for Debit and ATM cards and then press "3"

To report a lost or stolen MasterCard Credit Card:

  • Call 210.938.7850
  • Press "8"
  • Or
  • Call 800.442.4757 and press "4"