It’s the season for gifts, gatherings, travel, and holiday fun!

Brighten Your Holidays With Skip-a-Pay!

The festive season is just around the corner, bringing excitement for shopping, gift-giving, and celebrations. Free up funds for your favorite traditions and celebrate this season without financial stress with H-E-B FCU’s Skip-a-Pay program1.

This program allows you to skip the payment(s) on your eligible H-E-B FCU loans for November or December. You can choose weekly, bi-weekly or monthly payments, and use the money for other holiday expenses.

To participate in Skip-a-Pay, simply log into NetBranch. You can access Skip-a-Pay in the mobile app or Online Banking.

  • You’ll find Skip-a-Pay displayed on the “My Accounts” home page of Online Banking.
  • In the mobile app, click on “More” at the bottom of the home screen and then select “Skip-a-Pay” at the top of the next screen.

If your loan payments are made by a systematic transfer from an H-E-B FCU checking or savings account, the transfer will not be made, and the funds will remain in the account.

If you mail your loan payments, make payments as a manual transfer through Online Banking, or use Bill Pay, you can skip the payment(s) for the month you choose.

If you have your loan payment(s) scheduled to transfer automatically through Online Banking or from another financial institution, you will need to cancel the scheduled transfer. Don’t forget to reschedule your transfer so your payments resume before the next payment is due.

Important notes:

  • Your payment(s) must be made for the month preceding the month you choose to skip. For example, if you choose to skip November, your October payment(s) must be made before you can request the skip.
  • There is a $25.00 processing fee for each loan you include in the program.
  • You can select to pay the fee from your checking or savings account at H-E-B FCU.

A list of your loans that are eligible for the Skip-a-Pay program will be displayed in Online Banking 1 – 2 business days after you make the final payment for the month preceding the month you choose to skip.

You are eligible to skip your payment(s) for one month if your loan was opened at the credit union before June 1, 2025.

These loans are excluded from Skip-a-Pay:

  • Real estate loans, including home equity loans
  • Lines of credit
  • Loans secured with a certificate or savings account

If you have questions about skipping a payment on your loan call or text us at (210) 938-7850. Best wishes to you and your family for the happiest of holidays.

1 Participating in Skip-a-Pay will extend your loan’s maturity date. Interest will continue to accrue on the unpaid balance during the month you skip a payment. A $25 nonrefundable processing fee applies for each loan included in the program. To be eligible, you must be in good standing and have all loans current. The credit union reserves the right to decline any Skip-a-Pay request.